Do I pay any charges for the program?
Absolutely not! The program is a free service from New Berlin utilities. You may want to check with your financial institution to see if you will be charged for this type of transaction. However, you will save the money you're currently spending on checks and stamps or transportation.

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1. Will I still get a bill from the New Berlin utility?
2. When will my payment be deducted?
3. Do I pay any charges for the program?
4. How will I know my bill has been paid?
5. What if there isn't enough money in my bank account to cover the payment?
6. What happens if I change financial institutions?
7. What if I move?
8. Can my payments be deducted from a savings account?
9. How soon after I sign up will my payments begin?